CUSTOMERS at Commonwealth Bank have been unable to transfer money due to problems with NetBank and the CommBank app, while companies can not accept Visa cards.
The bank issued a statement after being flooded with people who were unable to provide their
"We are aware of a problem regarding non-CBA Visa card transactions with CBA trade customers and some payments in NetBank and CommBank app ", said a Commonwealth spokesperson.
Those with MasterCard and CBA cards are not affected by the failure.
"We are working to solve this problem as a priority and we apologize for any inconvenience"
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"We are working to solve this problem as a priority and apologize for any inconvenience," she said.
Customers who have signed up to online The banking system received a message with the warning to try again later.
"You may not be able to make payments or access all features while logged in this morning, please try again later," it said.
Good morning all. We are aware of a problem with some Visa card transactions and some payments in the NetBank and CommBank app. We are working to resolve this as a priority and we apologize for any inconvenience on a Monday.
– CommBank (@CommBank) August 19, 2018
In April, customers at the bank had a credit card to remove the balances from the smartphone app and the online system.
The digital problems in April also temporarily wiped out the deposits of private and home loans, travel card accounts and invoice payments used by BPAY.
Stores were also unable to accept debit and credit card transactions from Commonwealth customers.
It is not clear when the current fault will be resolved.
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