Electricity company provides deadly data to supervisor



"We are currently investigating these problems."

AER board member Jim Cox said that the accuracy of the retailer report is essential for the AER's role in monitoring retail markets.

"Companies that do not meet the requirements of the rules are scrutinized and penalized with significant amounts, in which case the AER had worried about the accuracy of some data points that have been submitted by a retailer and it obtains more accurate data," Mr Cox said. .

The AER refused to call the retailer.

In most countries, Big 3 retailers – AGL, EnergyAustralia and Origin – accounted for most of the registered complaints, with AGL leading the way for most states.

These companies have registered the largest number of complaints, mainly because they have the largest number of customers.

In New South Wales, almost 24,000 residential complaints were registered in the third quarter.

AGL had the largest number of residential and business complaints, with 9908 registered households and 886 of business consumers.

Origin was the second most complained about retailer in the state, with 5687 complaints against residential consumers and 435 business complaints.

EnergyAustralia completed the top three with 3686 residential complaints. Red Energy was not far behind with 2462 complaints. Alinta showed its growing presence in the state by increasing the number of registered complaints to 557 for the quarter.

AGL took care of the most complaints because it has the largest number of customers.

AGL took care of the most complaints because it has the largest number of customers.

Photo: Statue

In Queensland, AGL and Origin saw 4039 and 3562 complaints from households respectively, while Ergon Energy was the fourth-most-criticized company in 956, closely followed by Alinta with 918.

South Australians complained most about AGL, with 3475 complaints from households about the retailer.

Origin Energy was the second most rumored retail trade, with 1716 registered complaints, and Simply Energy around third with the most complained about the company with 1607 complaints.

In the ACT, ActewAGL had compared more than twice the number of retail complaints with the second most complained about Origin company, with 210 to 101 complaints.

Data for Victoria have not been provided.


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