Major airline asks customers to reset passwords after security breach

By now we all understand that online security is a bit of a counterbalance, because everything on the internet is not completely safe. Whether they have a direct influence on us or not, online issues are virtually no part of life nowadays.

Really, most of what we can do is ensure that we only provide our information to reliable stores and even then hope for the best. Just when you think a place should be safe, a word comes out that they had a problem.

So if you just sit back and think about how you have not had online security problems for a while, you are sure that there will soon be one. That is the case now and this time it hit the aviation world.

Oh, Canada

Specifically, the affected airline is Air Canada. A warning from the company explained that they detected "unusual login behavior" with their mobile app between August 22 and August 24 this year. Air Canada immediately took action to block the attempts.

They also implemented additional protocols to protect against future unauthorized attempts and blocked all Air Canada mobile app accounts as an extra precaution. The company said that credit card information was not at risk, but that names, e-mail addresses and telephone numbers were.

Passport information could also have been in jeopardy, although the Canadian government said the chances of a third party getting a passport in your name are low as long as you still have yours. Moreover, the government needs more than just passport information to issue a new one.

Although it seems like nothing unbelievable happened, about 20,000 accounts were compromised. Air Canada contacted the affected customers via e-mail on 29 August to inform them of what happened.

If you have not received an email specifically stating that your account has been compromised, it means that they are confident that yours has not been compromised. As a precaution, Air Canada has issued a password reset for all app users who will see a prompt to change it when they next open the app.

There are roughly 1.7 million users of Air Canada's Android, iOS and Blackberry apps. Because so many people have to change passwords, the process may take some time, Air Canada warned. That is why they ask their customers for patience and ensure that their data is protected.

I have an Air Canada account. What should I do?

As mentioned, you will be asked to reset your password when you sign in to the Air Canada app. Air Canada advises you to follow the instructions to do so and ultimately a robust & # 39; password when you reset it.

The airline said that the AirPlan passwords are not stored in the app, but as a precaution, advise customers to view all transactions regularly and report irregularities or unknown transactions immediately.

They also want customers to regularly monitor financial transactions and be aware of any changes in their credit ratings. If something unusual appears, they advise you to contact your financial service provider.

Worried about a violation or a hack? Keep these tips in mind

  • Keep an eye on your bank accounts – You should regularly check your bank statements, looking for suspicious activities. If you see something that seems strange, report it immediately.
  • Check HaveIBeenPwned – this site will tell you if your information was stolen in a previous violation.
  • Change your password – Whenever you hear news about a data breach, it is a good idea to change your account passwords. Read this article to help you create hack-proof passwords.
  • Close unused accounts – Here is a simple way to manage all your online accounts simultaneously.
  • Beware of phishing scams – Scammers will try and piggyback on huge violations like this one. They will set up phishing e-mails, appear as the affected company, hoping to get victims to click on malicious links that can lead to more problems. Take our phishing IQ test to see if you can recognize a fake email.
  • Manage passwords – Many people use the same username and password on multiple sites. This is a terrible exercise and you should never do it. If you use the same credentials on multiple sites, change them to make them unique. If you have too many accounts to remember, you can always use a password manager.
  • Check e-mail security settings – Make sure that the e-mail account associated with the hacked site has updated security settings.
  • Have strong security software – It is important to protect your gadgets with powerful security software. It is the best defense against digital threats.

Another idea? View LifeLock

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