Koen Van Gerven, CEO of bpost, wants to gamble on distributions at D + 2 and D + 3 to increase the density of the tours.
Will we still receive mail in our mailbox every day, in 2020? Nothing is less certain. The CEO of bpost
, Koen Van Gerven, tries to save money.
It is true that the company, whose market value has halved in recent months, is struggling. the domestic mail, which fell 5.8% for the full year 2017, decreased by 4.1% in the last quarter, which ended in June. the merits This segment has therefore gone back 1.7 million euros in the quarter. Parcels recorded a comfortable growth, with revenues growing by 216.8 million euros. But that does not work out well loss of 266 million sales between 2013 and 2017.
The bpost CEO must find a solution elsewhere. "Saving costs with the current model becomes unbearable"he told the evening. "You come to the end of a model, it's time to prepare the next model to ensure the sustainability of the company. to broaden the spectrum of our activities"says Koen Van Gerven, who has a good idea about the distribution of mail.
"The customer tells us that paper mail is no longer a priority for urgent communication and that he can live with e-mail that does not arrive the next day, but two or three days later."
"The customer tells us that paper mail is no longer a priority for urgent communication, but he can live with mail that does not arrive the next day, but two or three days later, letters every two or three days instead of every day, the number of mailboxes in which a mailman mailed will increase and we can find the 70% while it is slightly below the current 50%. offer D + 2 or D + 3, we continue to offer a distribution in D + 1 for the customers who want it ", warns the CEO of the postal service.
→ These distributions on D + 2 and D + 3 could already take place in 2020.
A postman must now be on his round trip, whether or not he has several letters with him.