Having the cell phone stolen or lost is a big headache. You can also lose information from contacts or addresses, calendar, social networks and various other personal information.
The WhatsApp account is also a concern of the victim. The app is aware that this kind of incident is very common, so it offers a quick solution.
Let's take a step-by-step look at how you can disable your WhatsApp if your phone is stolen or lost. Look at it:
1 – Call your mobile service provider as soon as possible to lock your SIM card. This way you can not verify the account in the phone, since you have to send and receive text messages or calls.
2 – At this moment you have two options:
- You can use a new chip with the same phone number to activate WhatsApp on a new device. This is the fastest way to disable an account on a stolen or lost device because WhatsApp can only be active on a phone number on one device at a time.
- You can also send an e-mail to [email protected] with the following sentence: "Lost / Stolen: Turn off my account" in the body of the message.
Record the phone number in full international format: +55 XX YYYYYYYY (type +55 at the beginning, then add the two digits of the DDD and then the number).
As a result, the account has not been completely deleted. However, if it is not reactivated within 30 days, it will be deleted.
Still according to the application, even if the chip is locked and the phone service is disabled, WhatsApp can be used on Wi-Fi if you do not disable or install the account on a new device