EXCLUSIVE. Samu ranking: when the 15 does not answer



EIn 2016, approximately 4.6 million calls from patients were not answered by Samu operators. This is the worrying information provided by the use of the annual statistical database of health institutions (SAE), a list of activity figures collected annually by the departments of the Ministry of Health of hospitals. Of the 29.2 million calls that were conducted during that year with the call management and reception centers of Samu in 101, only 24.6 million received an answer from a natural person. Very bad figures, well …


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