Guardians in a hospital in central Israel were embarrassed by the police on Sunday about suspicions that they had attacked a woman in the emergency room.
A video from Friday's incident on social media showed that a woman was bleeding on the floor at the Wolfson Medical Center in Holon when spectators shouted at the guards.
The woman and her husband, who was then with her, later filed a complaint about the police because they were being attacked by the hospital guards.
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One family member said that the woman had been attacked by one of the guards after she had asked the hospital staff when she would be treated.
"The guard approached her and told her to leave the counter, and when she did not move, he just dragged her from there and hit her head against the wall, and when she fell, he kept slapping her with his legs," he said. family member mentioned below the Ynet news site.
Wolfson Medical Center pushed back the claim and said the video of the incident did not tell the whole story.
"The couple were asked to leave the emergency room after they had used unreasonable and constant violence against our guards," the hospital said in a statement.
"Unfortunately, the information that is distributed on social media is based on video's that were filmed by citizens at the end of the incident and that do not document it in its entirety," it added.
The incident stems from the constant complaints from medical staff about violence against them, with nurses across the country taking a strike in July to protest the phenomenon.
According to a report from December 2017, issued by the Ministry of Health's commission investigating the problem, there are more than 3,000 violent incidents per year against medical staff, of which only 11 per cent are reported to the police. Only a small part of that 11% is ever brought to justice.