Minister of Finance Lim Guan Eng said that the government will also put trust in retailers and companies that they will declare their taxes fair.
He said that there are some companies that are not sure if they are exempt from the SST, so the government will trust them to do the necessary.
"Let them apply to the (customs department) If they are exempt, it is fine.
" However, if we investigate and determine that they are not exempt, they must pay the taxes.
"That's the soft approach we meant, which we put our trust in (traders and companies) first," he told reporters after a briefing with the companies and traders here on August 18th.
Lim said the Malaysian government was built on a platform of trust between the people and the administration.
He hoped that people would do that not try to dodge paying their taxes.
"Tell the truth and we will be able to overcome any problems," added Lim.
He said that yesterday's briefing, which lasted more than three hours, was fruitful because many questions were put forward on the SST, which is expected to begin on September 1st.
Lim said that one of the issues raised related to exemption for milk.
Currently, normal milk is exempt from sugar, but there are many other types of milk, such as milk with chocolate flavor, Lim said.
"So I was informed about it and I believe that milk is important for the development of children, so I will release chocolate flavored milk from SST
" This is the form of feedback and information we want to hear and so need also grant dispensation, "he added.
Meanwhile, the customs service said at a separate press conference that it had a collection of RM22bil as revenue for the SST
Director-General of the Department of Datuk Seri T. Subromania m said that this includes the collection of several new industries that are now part of the Services Tax.
Although he does not mention them, the four new industries are gambling activities, airline and charter flight services including domestic helicopter services except those in Sabah and Sarawak, information technology (IT) and household electricity with a monthly use of more than 600 units.
"We now expect a collection eling RM22bil from SST, which is the target for customs, including the new sectors, "said Subromaniam.
Initially it was reported that the collection for the SST would be less than the goods and services tax (GST), which is expected to rise to RM44bil this year.
Subromaniam also said that so far, its Department has about 77,451 companies registered under the SST through an automatic system transfer from MyGST to MySST.
Of the total, 32.557 are for sales tax while 44.874 are registered for services.  Traders and companies have been informed by e-mail. Subromaniam, however, said that some of them are not eligible to be registered under MySST.
He called companies that are not eligible to be registered to contact customs and to resolve the case immediately.
Subromaniam has also called as many as 10,000 companies that still have to be registered under SST to do this, adding that they may experience problems when the SST begins.