Diffride chief executive officer Hannah Yong says the compensation is for connecting drivers with passengers and insurance coverage for both parties.
"By not requiring them to pay us a percentage of their rates, this means that we can offer our passengers a more competitive rate for their journey and also enable our drivers to take home a larger share of their income, "she said during the trip. launch.
The rate starts at RM5 for the first 5 km – then it will be based on time and distance.
In addition to requests for collection, users can book in advance, but only for trips longer than 60 minutes and book reservations for friends.
The service accepts both cash and giro options, such as credit cards and payment cards.
"As a Malaysian homegrown brand, we are run by Malaysians for Malaysians, and both riders and drivers are equally important to us, and we want to acknowledge this by ensuring that riders can easily get a safe and affordable ride to their destination, and that drivers will be able to provide their services safely and easily for a minimal fee, "says Yong.
She says that Diffride now has about 2,000 drivers and wants to have 6,000 by the end of the year with plans to expand from the Klang Valley to other cities, starting with Penang, Johor Bahru, Melaka and Ipoh.
As part of the inspection process, Diffride demands that applicants have no overt calls or a criminal record and the Ministry of Transport, Public Works and Water Management requires them to be screened by the National Traffic Agency (SPAD).
According to her, the approval process takes about two weeks and drivers can upload the paperwork online or via the app.
Applicants must be the owner or legally authorized to drive the car and must be less than eight years old and must have at least three stars according to the New Car Assessment Program for Southeast Asian Nations (ASEAN NCAP).
Yong says that Diffride will also use telematics to track the acceleration and breakdown of drivers to detect unsafe driving or fast driving, so that it can generate an assessment in addition to the passenger assessments.
Yong notes that Malaysians are sometimes reluctant to give critical assessments, so that telematics can give a better picture.
Transport minister Anthony Loke Siew Fook, who attended the launch, says the ministry will not curb the entry of new rideshare services and instead focus on safety measures and proper regulation.
He says that more than 10 rideshare companies are now operating in Malaysia, with about 300,000 rideshare drivers being estimated on the road. However, only about 70,000 are registered with SPAD.
There are also no plans to limit the number of drivers per rideshare.
Diffride also cooperates with Digi Telecommunications to offer drivers-partners a special postpaid mobile subscription with monthly discounts. It has also partnered with Huawei Technologies Malaysia, so drivers-partners can purchase Huawei smartphones at a special rate.
Both Diffride's passenger and driver-partner apps are available for download on Google Play and Apple App stores.