The payroll evolved between 2009 and 2015, while the workforce decreased.
Staff costs for local and regional authorities amounted to 11.2 billion dirhams in 2016, or 49.9% of operating costs, according to the Court in its annual report for 2016 and 2017.
The report notes that personnel costs increased by 34.2% between 2009 and 2015, with an average annual growth of 4.29%, and that the payroll has evolved, although the number of employees has increased. a decrease (from 151,610 in 2008 to 147,637 in 2014).
Moreover, the territorial civil service has a discrepancy between the human resources at its disposal and the tasks assigned to it, the Court notes that, with a structure dominated by the executive staff, the question arises whether the ability of these communities to perform the tasks that may be assigned to them in the future.
The document also points out that the lack of official organization charts is not conducive to the stabilization of administrative structures nor does it provide an adequate framework for motivating managers to occupy responsible positions within the administrative structures. local authorities.
The result, the report summarizes, is that the local public service is far removed from the requirements of quality and speed of services provided to users, with shortcomings particularly in the quality of the reception and orientation of users, as well as in communication with citizens.
Highlights of the report: