Noel Leeming pleads guilty to misleading customers about defective goods



Noel Leeming sells consumer electronics in 77 stores across the country.

Maarten Holl

Noel Leeming sells consumer electronics in 77 stores across the country.

Technology retail giant Noel Leeming has admitted misleading consumers about its defective goods policy.

The Commerce Commission confirmed that the company filed eight guilty pleadings on Friday night in the court of Auckland.

Noel Leeming was faced with charges under the Fair Trading Act, which claimed that customers were misled about their right to seek remedies for defective goods, the right to return a defective product and the right to replace defective items. .

Buyers bought, or went to buy things like mobile phones, laptops and household appliances.

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Noel Leeming appears before the court
* Charges against Noel Leeming

Each complaint concerned another complaint, relating to eight Noel Leeming stores between September 2015 and January 2017.

The retailer gave eight charges on the court in Auckland on 24 August.

The retailer gave eight charges on the court in Auckland on 24 August.

The complaint was filed after complaints triggered an investigation by the trade commission.

Since 2007, the committee has issued three warnings or compliance advice to Noel Leeming.

Noel Leeming sells consumer electronics through 77 stores across the country. It is a subsidiary of The Warehouse Group.

The company will be sentenced at a later date.

– Stuff


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