16 10 2018
The Dubai Roads and Transport Authority (RTA) has announced an innovative artificial intelligence initiative, called Mahboob, on the sidelines of its participation in GITEX.
Mohammed Al Khayat, Director of Intelligent Services at RTA, said: "Mahboob is an automated chat system between the TRA and its customers using artificial intelligence technology.
"He uses artificial intelligence technology to enable customers to communicate with the organization through automated conversation," he said.
He added: "The system is available in Arabic and English on the website of the Authority and includes approximately (90) service and interactive information.