AT & T restores internet service to customers in Dallas, hours after damage to the Richardson facility AT & T



Update at 23:00 Monday: A spokesman for AT & T told the news broadcasts in Dallas that Internet customers in North Texas who had lost access to their service had it restored around 10:30 am.

CBSDFW & # 39; s Tami Carr quoted a statement stating: "Our technicians have restored service to Internet customers in the Dallas area after the service was interrupted by a fire in one of our facilities earlier today."

Original story: Reports began to flow into Dallas-based AT & T customer service on Monday afternoon over an Internet failure in the Dallas-Fort Worth area.

Diane Brandon, a spokesperson for AT & T, confirmed the failure but said that engineers are working on a solution. In a prepared statement Monday afternoon, the company said: "Damage caused by a fire in one of our facilities may affect internet services for some of our customers in Dallas, we are working to restore the service as soon as possible."

The Twitter account of AT & T customer service blamed the fire for a "direct lightning strike" at an AT & T facility.


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