According to an analysis of the institutional weekly magazine on cryptoactive resources, Diar, decentralized applications (dApps) have problems to keep their users, because most of them have an infrastructure that does not make the subscriber experience intuitive, slow and mediated by different steps
The report, published on August 20, indicates that the rate of leaving the dApps has increased, to the point that the number of users decreased by 56% last July, with regard to the records of January 2018. Thus it went from a register of about 528,500 users in January to 231,100 in July.

Fall of the user base of various dApps so far this year. Source: Diar.
In this sense it emphasizes that these problems occur even in the larger DApps, which are platforms for the decentralized exchange of tokens, which are also are experiencing a huge drop in users following an initial peak of approval, so few projects retain their number of subscribers.
The analysis adds that in addition to the bursts of interest in applications related to games and betting – which are the majority of the dApps – the largest user volumes are registered in the decentralized exchange offices (DEX), including IDEX, Fork Delta and Bancor, that most customers have. This is despite the fact that the number of transactions remains small compared to centralized exchange offices.

Fall of the user base of the most popular decentralized exchange offices. Source: Diar.
In this way, the experiences of some of these applications are detailed, which is called Augur, a forecasting platform launched last July that has also lost a significant number of users, ranging from recording around 265 on the day of launch, between 9 and 10 July, to around 34 today, 20 August, according to data from DappRadar .
There is something similar about Bancor, which raised investments in the order of $ 153 million and reached a maximum of 1,747 users in one day (May 14, 2018), a figure that has dropped by more than 80%, with 279 users before August 19th. The list includes the Cryptokitties application, supported by investments of approximately $ 12 million, of which the number of users has dropped by 97% in a few months, after reaching a peak of 14,144 users in December 2017.
The report also cites the Decentraland virtual reality platform, built on the Ethereum blockchain, which raised more than $ 26 million in its initial currency denomination (ICO) and reached approximately 163 users in one day. He currently has 19, although according to the information he has allocated $ 5 million to finance studies of games that can be developed on his platform.
Infrastructure and scalability as causes
With regard to the causes of the loss of users by the dApps, the co-founder of Augur, Joey Krug, quoted the commissions that have to be paid in Ethereum when your network is saturated and its use is expensive. These problems are extrapolated to all decentralized applications that are executed on this network and, ultimately, to any blockchain that has to do with scalability problems.
Ultimately, access to the application becomes difficult for the end user, who has to go through different channels before he reaches one of the applications he wishes to use. This makes the navigation slow and several steps, leaving it motivated. In addition, there is – often – no element that connects the subscriber to the platform in time and motivates him to return.
Another reason for leaving the dApps by the users is related to the scalability problems of Ethereum and almost all platforms, which are currently faced with the challenge of increasingly massive adoption and a slow technical response. which ensures more saturation. In this sense, Diar's report concludes that, until these infrastructures are not improved and remain in the current state, it will be difficult for the dApps to search for new users.
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